FAQs

How long does shipping take?

Orders are typically processed within 1 to 2 business days. Standard delivery usually takes 5 to 10 business days, depending on your location.

Once your order has shipped, you’ll receive a confirmation email and a tracking link. Delivery times may vary during peak periods, holidays, or due to customs and local carrier delays.

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

What is CamTrack?

CamTrack is a compact and versatile surveillance device designed to help you monitor your home or business remotely. It connects to your WiFi network, allowing you to view live video footage on your smartphone, tablet, or computer.

How do I set up CamTrack?

Setting up the CamTrack is easy. Follow the included instructions to connect it to your WiFi network. Once connected, download the Cam Track app on your mobile device and follow the app's setup wizard for a seamless installation process.

How does motion detection work with this camera?

The CamTrack is equipped with motion detection technology. When it detects motion, it can send you instant alerts on your mobile device. You can customize the sensitivity and notification settings through the app.

Can it be placed upside down?

Yes, the CamTrack can be placed upside down. The direction of its placement will not affect its performance.

How often should I charge it?

The app, connected to the camera, will send a notification informing you that the camera should be recharged.

Do I have to manually switch it to night mode?

No, CamTrack automatically switches between day and night modes by using a light sensor.